These Terms and Conditions govern your use of AlterSpin, operated by Dreamline Ventures SRL and licensed under the Anjouan Gaming Authority (licence number ALSI-202509029-FI1). By registering an account or using any part of the site, you confirm that you have read, understood, and agreed to these terms in full. If you do not agree, you must not use AlterSpin.

Player Eligibility and Account Responsibilities

To register and play on AlterSpin, you must be at least 18 years of age. We are required to verify your age before allowing access to real-money gaming, and we may request supporting documents at any stage of your membership. Adult residents of the United Kingdom are eligible to register and play under these terms, provided they meet all other eligibility criteria set out here.

Each player is permitted to hold one account only. Opening duplicate or multiple accounts — whether under your own name or another identity — is strictly prohibited. If we identify more than one account linked to the same individual, we reserve the right to close the additional accounts, void any associated balances or bonuses, and withhold pending withdrawals pending investigation.

You are responsible for providing accurate, complete, and current information when creating your account and throughout your membership. This includes your name, date of birth, address, and contact details. You must update your profile promptly if any of these details change. Providing false or misleading information constitutes a breach of these terms and may result in immediate account suspension.

You are solely responsible for keeping your login credentials confidential. We strongly advise against sharing your password with any third party. Any activity carried out through your account is your responsibility, and we cannot be held liable for losses arising from unauthorised access where you have failed to take reasonable precautions to protect your credentials. If you suspect your account has been compromised, you must contact our support team without delay.

Prohibited Conduct and Consequences

We operate a zero-tolerance policy towards fraudulent or abusive behaviour. Prohibited activities include, but are not limited to: multi-accounting, collusion with other players, exploitation of software errors or technical faults, and the use of automated tools, bots, or scripts to interact with the site or its games. Engaging in any of these activities — or assisting others to do so — constitutes a serious breach of these terms.

Where we have reasonable grounds to suspect a breach of this nature, we reserve the right to suspend or permanently close the account in question, cancel any pending withdrawals, and retain funds where permitted by applicable policy. We may also report relevant conduct to the appropriate regulatory or law enforcement authorities where we consider it necessary.

Bonus funds and free spins are subject to wagering requirements. A minimum deposit of £20 is required to activate promotional offers, and a maximum bet of £5 per round applies while a bonus is active. Failure to comply with bonus conditions may result in the forfeiture of bonus funds and any winnings derived from them. Full bonus terms are available on the relevant promotions page.

We reserve the right to update or amend these Terms and Conditions at any time. Where changes are material, we will endeavour to provide reasonable notice. Continued use of AlterSpin following any update constitutes your acceptance of the revised terms. If you have a dispute regarding your account or any decision we have made, please contact our support team in the first instance. We aim to resolve all complaints fairly and in a timely manner through our internal process.